Last Updated: December 2024
At PBooksPro, we stand behind the quality of our software and want you to be completely satisfied with your purchase. This Refund Policy outlines our refund process for PBooksPro software licenses.
PBooksPro offers a 30-day free trial period for all license tiers. During this trial period, you can fully evaluate the software without any financial commitment. We encourage you to thoroughly test the software during this period to ensure it meets your needs before making a purchase.
If you are not satisfied with your purchase, you may request a full refund within 14 days of your purchase date. You do not need to provide a reason for your refund request.
To be eligible for a refund, your refund request must be submitted within 14 days of the original purchase date.
To request a refund, please contact us using one of the following methods:
Please include your purchase receipt or order number to help us process your refund request quickly.
Refunds will be processed without undue delay and will be completed within 14 days of receiving your refund request.
Refunds will be issued to the original payment method used for the purchase. The refund amount will be the full purchase price.
Since we use Paddle as our payment processor, refunds are subject to Paddle's refund processing times and policies. The refund will appear in your account according to your payment method provider's processing times (typically 5-10 business days for credit cards, may vary for other payment methods).
You will receive an email confirmation once the refund has been processed.
Upon processing of a refund, your license to use PBooksPro will be revoked. Your account access will be terminated, and you will no longer be able to access the application or your data stored in the cloud.
For refund requests or questions about this policy, please contact us at:
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically.
This Refund Policy is governed by the laws of Pakistan and is subject to our Terms of Service. Any disputes regarding refunds will be resolved in accordance with these terms and applicable law.