Privacy Policy

1. Introduction

PBooksPro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software and services. Please read this policy carefully to understand our practices regarding your data.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Company information
• Payment information (processed through Paddle, our payment processor)
• License information and user account details
• Support requests and communications

2.2 Financial Data

PBooksPro is a cloud-based application. Your financial data, transactions, and business information are stored securely in the cloud. We maintain strict security measures to protect your data, and access is restricted to authorized personnel only for support and maintenance purposes.

2.3 Automatically Collected Information

When you use our software or visit our website, we may automatically collect certain information, including:

• Device information (operating system, hardware specifications)
• Software version and usage statistics (anonymized)
• IP address and location data (for website visits)
• Browser type and version (for website visits)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our software and services
• To process your purchases and manage your license
• To send you important updates, security alerts, and administrative messages
• To respond to your inquiries and provide customer support
• To send you marketing communications (with your consent, which you can opt out of)
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our Terms of Service

4. Data Storage and Security

4.1 Cloud Data Storage

PBooksPro stores your financial and business data securely in the cloud. This means:

• Your data is stored in secure, encrypted cloud databases
• Your data is automatically backed up to prevent data loss
• You can access your data from any device with internet access
• We maintain strict access controls and encryption to protect your data
• Your data is accessible only through your authenticated account

4.2 Security Measures

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest (where applicable)
• Secure payment processing through Paddle
• Regular security assessments and updates
• Access controls and authentication mechanisms

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

5.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Payment processing (Paddle)
• Email delivery services
• Analytics and website hosting
• Customer support tools

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

6. Payment Processing

We use Paddle as our payment processor. When you make a purchase, your payment information is processed by Paddle in accordance with their privacy policy and terms of service. We do not store your full payment card details on our servers.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured format

To exercise these rights, please contact us using the information provided in Section 12.

9. Children's Privacy

PBooksPro is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Support Email: [email protected]
• Website: Contact Page

14. Consent

By using PBooksPro software and services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our software or services.